Welcome to our July Support Corner! We include answers to the most frequently asked questions, along with the insights we receive from launching new clients, to ensure that you are aware of how to get the most out of your Freedom solution.
Below are the latest additions to our How Do I Q&A section for July!
- New Videos: System Wide Help > Training Video Archive >
- An Overview- Inventory Department and Dashboard (3:12)
- Remove an Inventory Item (2:30)
- Working with Replicated Site Fees -Replicated Site Renewal Fees are still fairly common and allow you to recuperate expenses from the services provided by the Representatives replicated site. While this is fairly easy to configure, we have a helpful guide to help make it even easier.
- Go to: System Wide Help > How Do I… > Reps > Working with Replicated Site Fees
- Configuring Replicated Site Overrides -Learn how to customize your Representatives Replicated Site access to default personal information in our helpful guide below.
- Go to: System Wide Help > How Do I… > Reps > Configuring Replicated Site Overrides
- Shopping Cart 2.0 > Configure Related Items -This article shows you how to quickly customize your Cart 2.0 so that you can create a collection of related items.
- Go to: System Wide Help > How Do I … > Shopping Cart 2.0 > Configure Related Items
- Working with Client Support Hours -This article helps break down how your billable support hours are applied, along with how additional support hours can be added.
- Go to: System Wide Help > How Do I … > ByDesign > Working with Client Support Hours
If you would like to know more about your system or have any questions, please contact Client Support at 813-253-2235 or email support@bydesign.com. We look forward to hearing from you!