AutoShip Retry rules are used to specify a desired behavior in the event a credit card is denied or declined during AutoShip.
Benefits of using AutoShip Retry Payment Rules:
Automatic Retry: will automatically retry the payment processing until the maximum attempts is reached. A card declined today may not be declined in 2 days. This provides for an aggressive approach to go after funds already authorized.
Automatically cancelling AutoShip profiles: This can be useful when a Credit Card has expired or has been replaced by a client; upon retrying the maximum allowed times; the profile can be set to be cancelled automatically.
The Setup
These rules are dependent on the active Freedom Setting “RETRY_PAYMENTS_IN_USE” and is used in combination with “RETRY_PAYMENTS_GLOBAL_DEFAULT” which is a failsafe in the event a profile does not indicate any rules; in which case the default rule selected will be used.
The Autoship Retry Payment rules can be configured from:
ADMINISTRATION > SETTINGS > AUTOSHIP > RETRY PAYMENT RULES
