June 2019 Support Corner

Welcome to our June Support Corner! We include answers to the most frequently asked questions, along with the insights we receive from launching new clients, to ensure that you are aware of how to get the most out of your Freedom solution.

Below are the latest additions to our How Do I Q&A section for this month!

  • AutoShip Process Auto Responders – These are broken down into different categories: AutoShip Profile Changes, Card Expiration Notifications, AutoShip Order Processing and Tokenized Processor Notifications. Check out the different auto responders that are available for you to use today!
    • Go to: Go to: System Wide Help > How Do I… > AutoShip > AutoShip Process Auto Responders
  • How to Control Payout Method Availability – Get details on how to control the availability of payout methods to your representatives/distributors and selecting the default for different territories.
    • Go to: System Wide Help > How Do I… > Bonus/Commissions > How to Control Payout Method Availability
  • Taxes – Available Calculation Methods – Learn about the available tax calculation methods! This article provides the basics of tax methods: Simplified, Simple Extended, CCH Legacy, CCH+4, STDL, VAT
    • Go to: System Wide Help > How Do I… > Orders  > Taxes – Available Methods
  • Available APIs – Check out what APIs are available and what is required to use them. Here you will find a summary of the different groups of APIs. ByDesign also provides additional detailed information for your developers, if you have any questions regarding a specific API.
    • Go to: Go to: System Wide Help > How Do I… > API > Available APIs

If you would like to know more about your system or have any questions, please contact Client Support at 813-253-2235 or email support@bydesign.com. We look forward to hearing from you!

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